Sales Policy – SMARTNOVAS

(Updated: March 11, 2025)

At SMARTNOVAS, we are committed to providing a seamless shopping experience. Please review our sales policy below to understand our procedures for order processing, shipping, payment, and promotions.

1. Order Processing

🕒 Orders are processed within 24-48 hours of being placed.
📩 Once processed, you will receive a confirmation email with order details and an estimated delivery timeframe.
⚠ If any issues arise with your order, our customer service team will notify you promptly.

2. Shipping and Delivery

🚚 We offer multiple shipping options to suit your needs:

  • Standard shipping: 5-7 business days
  • Expedited shipping: 2-3 business days

💰 Shipping costs are calculated at checkout based on your location and selected shipping method.
📦 A tracking number will be provided once your order is dispatched.

3. Payment Methods

SMARTNOVAS accepts a range of secure payment methods, including:
💳 Major credit cards (Visa, MasterCard, American Express)
🏦 Debit cards
💻 Online payment systems (PayPal)

✅ All transactions are securely processed to protect your information.

4. Sales Tax

📍 Sales tax is applied according to your shipping address and local regulations.
💰 The applicable tax amount will be calculated and displayed at checkout before payment.

5. Special Offers and Promotions

🎉 We frequently offer promotions, discounts, and special deals.
📌 All promotional offers are subject to specific terms and conditions, provided during the promotion period.
⚠ Sale or promotional items may have limited availability and may not be eligible for returns or exchanges.

6. Product Availability and Pricing

✅ All products are subject to availability.
🔄 We strive to keep our inventory updated, but if a product is out of stock, we will:

  • Contact you with alternative options.
  • Offer a refund if no suitable alternative is available.

💲 Prices are displayed in USD and may change without prior notice.

7. Order Modifications and Cancellations

✏️ If you need to modify or cancel an order, please contact us as soon as possible:
📧 Email: info@smartnovas.xyz
📞 Phone: 307-621-0431

⚠ Once an order has been processed and shipped, modifications or cancellations may not be possible.

8. Customer Support

💬 Our customer service team is here to assist you with any inquiries regarding:
✅ Products
✅ Order status
✅ Payments

📩 Contact Us:
📧 Email: info@smartnovas.xyz
📞 Phone: 307-621-0431
🌍 Website: https://smartnovas.xyz/

Thank you for shopping with SMARTNOVAS – your trusted destination for quality products! 🚀