PAYMENT POLICY – SMARTNOVAS

(Updated: March 11, 2025)

At Smartnovas, we are committed to providing a secure and seamless payment experience for our customers. Please review our payment policy below for details on accepted payment methods, billing information, and security measures.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay & Google Pay
  • Cryptocurrency Payments (Bitcoin, Ethereum, and selected cryptocurrencies)
  • Bank Transfers (for bulk or custom orders)

Payment options may vary based on your location.

2. Payment Processing

  • Payments are processed immediately upon order placement.
  • All transactions are secured using advanced encryption and fraud prevention technologies.
  • If a payment is declined, check with your bank or payment provider before trying again.

3. Currency & Pricing

  • All prices on our website are displayed in USD ($) unless otherwise specified.
  • Customers may be charged in their local currency based on their bank’s exchange rate and conversion fees.
  • Prices are subject to change without prior notice due to market fluctuations or promotions.

4. Taxes & Additional Charges

  • Sales tax, VAT, or import duties may apply depending on your location.
  • Customers are responsible for any customs fees or international transaction charges.

5. Order Confirmation & Invoices

  • A confirmation email will be sent once a payment is successfully processed.
  • If you do not receive a confirmation email within 24 hours, check your spam folder or contact us.
  • Invoices for purchases can be requested via email if needed.

6. Payment Security

  • We use SSL encryption to secure all transactions.
  • Smartnovas does not store sensitive payment details, such as credit card numbers.
  • In case of suspicious or fraudulent transactions, we reserve the right to cancel the order and issue a refund.

7. Refunds & Chargebacks

  • Refunds are processed according to our Refund & Return Policy.
  • If you believe an unauthorized charge has been made, contact us immediately.
  • Chargebacks without prior communication may result in account suspension or future order restrictions.

8. Subscription & Recurring Payments (If applicable)

  • Some products or services may be offered on a subscription basis with recurring payments.
  • Customers will be notified before each billing cycle and may cancel their subscription at any time.

9. Failed or Declined Payments

If a payment fails, please check:

  • That your card has sufficient funds.
  • If your bank has placed any restrictions on your card.
  • That your billing information is entered correctly.

If issues persist, try a different payment method or contact your bank.

10. Contact Us

For any questions regarding payments or billing, feel free to contact us:

Email: info@smartnovas.xyz
Phone: 307-621-0431
Website: https://smartnovas.xyz/

Thank you for shopping at Smartnovas!